We offer one-on-one help both virtually and in-store.
To get started, you can Book a virtual or in-store appointment.
Our trained and certified diamontologists are industry-recognized pros. They will help you with solid advice and tips you can trust when you're:
Find the perfect gift or inspiration on gift ideas.
Need additional help and want to speak with a Jewelry Expert? To get started, you can Book a virtual or in-store appointment.
Jared’s e-gift cards can be found online.
Gift cards are available in any value from $25 to $2000. The Jared gift card never expires and can be redeemed at any Jared on or online.
Choose the payment options to fit your budget. We offer a variety of payment options to make it easy for you. We accept the following types of payment:
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc.
Your gift card can be redeemed at any Jared retail location or online at Jared.com at checkout.
Click here to apply for a Jared Preferred Credit Card.
Credit card offers are subject to credit approval.
Jared Preferred Credit Card Accounts are issued by Comenity Bank, a Bread Financial® company.
Your new Jared Preferred Credit Card will arrive in the mail 7-10 business days from the date you opened your account. If you do not receive your card after 10 business days, please call Comenity Bank at 1-888-832-8415 (TDD/TTY: 1-800-695-1788) to request another card.
For other lender Credit Card Accounts, your card will arrive in the mail 7-10 business days from the date you opened your account. If you do not receive your card after 10 business days, please call (1-800-228-9143) to request another card.
To link your card to your account, login. If you don't know your account number, you'll have the option to look up your account online during registration. Once your card is successfully linked, it will automatically appear as a payment option in the billing step, and you can use it on your next purchase.
To avoid a late fee, you must pay at least the minimum amount due on or before the due date. Payments received on the due date must be received before 5:00 PM EST.
Comenity Bank
If you have attempted multiple unsuccessful logins, your online account access is temporarily suspended for your security. We will send an email with instructions to the email address we have on file for your account.
In the event you are still having login issues and need to pay your bill, you can use Easy Pay.
Concora Credit
For assistance with your account or call Concora Credit at 1-800-228-9143.
Yes! Many items are available for pickup in your store today. For items that are not available for pickup today, we'll ship your purchase to the Jared store of your choice - for free. Pick it up at your convenience, and get advice and answers from our jewelry pros.
Here is how it works:
You will receive an email (and text message if selected at checkout) advising you when your order is shipped and another email when your order is ready for pick up.
Please refer to the estimated delivery date shown in Checkout for your order, which includes processing and transit times.
Same-Day Delivery with OneRail
Need your jewelry fast and can't get away? Our friends at OneRail* have you covered. Shop your local Jared online and place your order by 1:00 P.M. local time to get it delivered today without having to leave home! Great for last-minute birthday shopping, occasions that pop up, or grabbing a holiday gift. *Availability, selection, and order cut-off times may vary by location. Fees apply to same day delivery. Find out more about how Same-Day Delivery works here and get ready to gift!
Ship to a UPS Access Point™
Looking for a secure, flexible delivery option? You can have your package shipped to a UPS Access Point near you.No, we are only able to ship orders to street addresses in the 50 United States.
Final sales tax is calculated based on the shipping address zip code where the merchandise is being delivered. To get an estimated sales tax calculation, utilize the Estimated Sales Tax field located in the shopping bag. Please note: This is an estimated calculation; the amount may change depending on the location (zip code) where the merchandise is shipped.
You will also receive an email - and a text if you choose that option - with your tracking number and estimated delivery date.
Additionally, you can use the tracking number on your carrier's website.
Orders cannot be modified after placement. You can cancel within one hour of placing your order from the order status page If the option to cancel an order is not shown in the Order Status, the order has been transmitted to our fulfillment center and is no longer able to be canceled.
Note: Canceling an order may result in a pending hold on your bank-issued credit card or Jared account. These holds will typically be released in 2-5 business days and may impact the amount you have available to purchase. The merchandise from a canceled order may not be available for immediate re-purchase.
To start a claim for a missing package.
Answering a few questions will immediately open a ticket so we can resolve this for you. Please continue if your tracking status is one of the following cases:
Note: Packages shipped more than 60 days ago are not eligible for a claim investigation.
*Please note: All gift card sales are final and cannot be redeemed for cash, except where required by law. In certain states, gift cards may be refunded for cash once the balance is below the applicable state law threshold: Under $10.00 in California; under $5.00 in Colorado, Maine, Massachusetts, Montana, New Jersey, Oregon, and Washington; under $3.00 in Connecticut; under $2.50 in Texas and under $1.00 in Rhode Island and Vermont.
Returning your Jared purchase is easy. Simply return your purchase online or to your local Jared store.
Custom designed merchandise, class rings, special ordered watches and items engraved with personalized information cannot be returned or exchanged.
Jared offers engraving on select merchandise. It can take up to ten days for this service. For a price quote on specific engraving requests, please visit your local Jared.
Our experts are happy to help you create the jewelry of your dreams. From custom engagement rings to re-imagining a vintage favorite, our experts will help you bring your ideas to life.
There are multiple ways to get started:
If you have an existing Jared account, sign in and click “My Items”. If you don’t have a Jared account, you can check the order status of your purchase.
Each of your items will show our service plan numbers –if included or purchased.
To start a repair online or visit a Jared store.
We offer simplified pricing with bundle packages to make it easy. To view pricing online.
Visit a Jared store at any time for free jewelry cleaning. Whether you purchased the jewelry from us or not, we're happy to give it an expert cleaning to make it shine like new.
We offer appraisal services at all of our locations, so you can quickly and easily find out the estimated retail replacement value of your jewelry and get documentation in order to obtain insurance coverage. Having your jewelry appraised correctly and accurately is important for both you and your insurance company so that if your jewelry is lost, stolen or damaged it can be used by the insurance company to quote the replacement and to replace it with like kind and quality.
We take diamond integrity very seriously. We use our proprietary Diamond Gemscope to confirm diamond authenticity, note color gemstone integrity, and capture digital images for planning repairs. Any diamond you bring to Jared will be expertly tested at least three times:
At Jared, we have the expertise, experience and resources to ensure your peace of mind. You can trust that:
*Within thirty (30) days of check issuance. See Terms and Conditions for complete details.
You may trade in any diamond/diamond jewelry item purchased at Jared (Natural diamonds can only be traded-in for natural diamonds and lab-created can only be traded-in for lab-created).
For a new diamond/diamond jewelry item that is at least double the trade-in value. Trade-in value is the original purchase price of the trade-in, excluding charges such as tax and shipping. Trade-in values are automatically generated through Jared Trade-in Evaluation system.
Vault Rewards is a loyalty program designed to recognize our customers' loyalty and commitment. The Program is free to join with a tiered membership structure designed to be simple, easy and rewarding. You will earn 1 Gem for every one dollar spent in-store and online. Gems add up to unlock different membership tier status and member-only benefits. You can enroll by clicking here or in-person at any Jared store. Starting 9/3/2024, if you've applied successfully for the Jared Preferred Credit Card from Comenity Bank, you're automatically enrolled in Vault Rewards. No purchase is necessary to sign up. View Terms & Conditions .
To join, start by creating an account.
You earn Gems upon enrolling in Vault Rewards and making a purchase in store or online. To earn Gems for an online purchase you must be logged into your Vault Rewards account. You will earn 1 Gem for every dollar spent. Amount spent will be rounded up to the nearest dollar to determine the number of Gems earned per purchase. For example, a purchase of $99.49 will earn 100 Gems. Gems are not earned on tax or shipping charges or on the purchase of gift cards.
Any Gems earned on a purchase of an order that is cancelled or item returned, will be deducted from your Gem balance.
Gems reset to zero at the end of every calendar year. You will be able to earn and increase the number of Gems you have between Jan 1-Dec 31 to reach the tier status you desire. (This is the qualification period.) Keep in mind, adjustments to your Gem balance due to returned merchandise might result in a tier reduction.
Your tier status on Dec 31 will carry over through the next year for you to enjoy that tier status' benefits. The following year on January 31, your tier will reset to the tier status you reached the prior year.
For example:
No, at this time benefits cannot be shared or combined across member accounts.
If you have agreed to participate in marketing communications as a Vault Rewards member you may receive email communications with select banner loyalty offers. Or you can sign into your Jared account and view any offers you might be eligible to participate in for a Vault Rewards promotion in your digital dashboard. View Vault Rewards member only offers.
Additionally, you can reference our current promotions.
Yes, we offer discounts to military: Active Duty, Veterans, Retirees, Spouses, Dependents, and more. Learn more with the full list of eligibility.
The millimeter is our standard unit of measurement for jewelry dimensions. By using millimeters, we can provide you with the most accurate height, width and length for your jewelry. To give you a better idea of your jewelry's dimensions:
Chain mm widths are approximate, more information can be found on our product pages within the Content Care section.
A diamond's value is determined by its carat weight, color, cut and clarity. For further information about diamonds, please refer to the 4Cs Diamond Guide. Diamond Total Weights are approximate.
A setting fee is assessed based on the size of the diamond and the metal type used to secure the diamond in the mounting.
White gold is an alloy of yellow gold mixed with light colored alloys, such as nickel, to give it a white appearance. Platinum is a naturally white metal that is more durable and stronger than white gold. Both may be electroplated with rhodium to give a shinier appearance. This may wear off over time. Ask a jewelry consultant for details.
Rubies, sapphires and emeralds are precious gemstones. All other gemstones are referred to as semi-precious.
Lab-created stones are formed in a controlled environment whereas natural gemstones are formed by mother nature's natural processes. Both share the same physical, chemical and visual properties. Lab-grown gemstones can provide remarkable beauty at an exceptional value. Or a wide range of colored gemstones can be cultivated in a lab and offer an affordable alternative to natural gemstones.
To determine your ring size visit Jared’s online guide.
If you do not see your ring size listed for a ring you like, please visit the Jared store nearest you to determine if a ring can be ordered in your size.
Yes. Using our Design-a-Ring feature, you can choose a diamond and a setting online and see how your completed ring will look. We put thousands of diamonds and hundreds of settings at your fingertips. Once you've found "the one," our expert craftsmen will place your diamond in the setting you've chosen and send the completed ring on its way to you.