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YOUR BIG MOMENT. OUR EXPERTISE.

LET A CERTIFIED JEWELRY EXPERT MAKE SHOPPING EASY. ALWAYS FREE, FRIENDLY, AND FUN. LET'S GO!

CERTIFIED JEWELRY EXPERTS

 

Our trained and certified diamontologists are industry-recognized pros. They will help you with solid advice and tips you can trust when you're:

  • Buying gifts
  • Engagement ring shopping
  • Pairing with existing jewelry
  • Designing a custom piece
  • Looking for expert style advice
  • Selecting a new timepiece


 

HELP WHERE YOU NEED IT

 

One-on-one help whenever it works for you. We have many ways to meet with a pro. You can:

   Start a chat session now

    Set an online appointment


 

100%

of our Jewelry Experts are
GSI certified

92%

average satisfaction score from
customers who consulted an expert

100,000s

of guests trust us with their
jewelry needs every year

READY TO CONNECT WITH A JEWELRY EXPERT?

START A CHAT

Immediate help shopping, designing, and finding the perfect jewelry.

BOOK AN APPOINTMENT

Choose a time to meet with an expert at your store or virtually.

CALL US

An expert can help you narrow down options and find the perfect jewelry.

Chat Hours: 

Monday to Friday: 8 AM — 1 AM ET

Saturday: 10 AM — 10 PM ET

Sunday: 12 PM — 9 PM ET

Call Hours:

Monday to Friday: 9 AM — 10 PM ET

Saturday: 12 PM — 10 PM ET

Sunday: 12 PM — 9 PM ET

*Times subject to change due to Holiday hours