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Frequently Asked Questions

All watches have been fully serviced and presented in a like-new condition with a one year limited mechanical warranty. ReKlaim Warranty only available for the original purchaser and cannot be transferred. Original purchaser must register the watch with ReKlaim within 30 days of purchase for warranty to remain in effect. For full details of the warranty, click here.

REKLAIM created and trademarked the term Conscious Luxury to properly capture its vision in applying eco consciousness to the pre-owned luxury market.

REKLAIM defines Conscious Luxury as an elevated pre-owned experience, providing luxury goods for eco-responsible discerning customers.

To align awareness and social responsibility with a consumer’s ability to participate in the circular economy of luxury goods on a global scale.

Luxury goods are intrinsically manufactured with a high level of craftsmanship and quality which extends their product life dramatically.

REKLAIM created the necessary infrastructure to connect luxury goods with a new owner at each point of re-use to maximize the lifecycle of each item.

With REKLAIM customers are able to do their own small part in creating a conscious luxury revolution.

REKLAIM provides a Limited Authenticity Guarantee direct to retail  customers. If an item were ever to be deemed unauthentic, customer would  receive a full refund. If, within a year after purchasing the watch, the original purchaser has a written claim that the watch may not be authentic, they can submit a dispute request with ReKlaim. If, in ReKlaim's sole discretion, the item is deemed non-authentic, the original purchaser will receive a full refund. For guarantee to remain in effect, the watch must be registered within 30 days of purchase and receipt must be presented. This guarantee cannot be transferred. Full details can be found here.

Digital Vault Authentication

Each REKLAIM item has a scannable QR Code on its tag to register the item in a personalized Digital Vault . Registration provides the customer with the REKLAIM Limited Authenticity Guarantee.

Product Information QR Code

Each REKLAIM item has a scannable QR Code on its tag, leading to a product description page.

Each product description page contains all product information, photography, description and price.

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Store Locations By Brand

ARIZONIA
Arrowhead Towne Center

7520 W Bell Rd.
Glendale, AZ 85308
623-334-3033



FLORIDA
Pembroke Lakes Square

11077 Pines Blvd.
Pembroke Pines, FL 33025
954-437-0341



TEXAS
Memorial City

9829 Katy Freeway
Houston, TX 77024
713-647-0934

The Rim
17327 Interstate Hwy. 10 W
San Antonio, TX 78257
210-561-7280

The Woodlands
1475 Lake Woodlands Drive
The Woodlands, TX 77380
281-419-4495


 

ARIZONIA
Arrowhead Towne Center

7520 W Bell Rd.
Glendale, AZ 85308
623-334-3033



FLORIDA
Pembroke Lakes Square

11077 Pines Blvd.
Pembroke Pines, FL 33025
954-437-0341



TEXAS
Memorial City

9829 Katy Freeway
Houston, TX 77024
713-647-0934

The Rim
17327 Interstate Hwy. 10 W
San Antonio, TX 78257
210-561-7280

The Woodlands
1475 Lake Woodlands Drive
The Woodlands, TX 77380
281-419-4495


 

ARIZONIA
Arrowhead Towne Center

7520 W Bell Rd.
Glendale, AZ 85308
623-334-3033



FLORIDA
Pembroke Lakes Square

11077 Pines Blvd.
Pembroke Pines, FL 33025
954-437-0341



TEXAS
Memorial City

9829 Katy Freeway
Houston, TX 77024
713-647-0934

The Rim
17327 Interstate Hwy. 10 W
San Antonio, TX 78257
210-561-7280

The Woodlands
1475 Lake Woodlands Drive
The Woodlands, TX 77380
281-419-4495