Extended Service Plan

Jared Extended Service Plan

We make taking care of your jewelry easy. With the Jared Extended Service Plan (ESP), you can make sure your jewelry stays as strong, secure and beautiful as the day you opened the box. With one payment, you get coverage for your jewelry for its lifetime, so you can enjoy it worry free!

Sign up for the ESP and the following services are free:

  • Ring sizing
  • Prong retipping
  • Prong replacement
  • Head replacement
  • Diamond or color stone tightening
  • Earring repair
  • Chain soldering
  • Clasp replacement
  • Rhodium plating white gold

There's no deductible under the plan. To take advantage of ESP coverage you purchased, take your jewelry to any Jared store accompanied by your sales slip from your ESP purchase. This applies to all in-store and online purchases of the ESP. Unauthorized repairs or service (meaning any modifications, alterations, repairs or service by anyone other than Jared or a repair center authorized by us) can void your ESP coverage.

If Your Jewelry Costs: Lifetime ESP Purchase Price Is:
$0.01 - $75.99 $19.99
$76.00 - $100.99 $29.99
$101.00 - $150.99 $54.99
$151.00 - $200.99 $64.99
$201.00 - $300.99 $79.99
$301.00 - $500.99 $104.99
$501.00 - $750.99 $129.99
$751.00 - $1,000.99 $159.99
$1,001.00 - $1,500.99 $199.99
$1,501.00 - $2,000.99 $219.99
$2,001.00 - $2,500.99 $249.99
$2,501.00 - $3,000.99 $299.99
$3,001.00 - $3,500.99 $329.99
$3,501.00 - $5,000.99 $349.99
$5,001.00 - $7,000.99 $379.99
$7,001.00 and above $449.99

What's Covered

The ESP is a repair plan. When you buy the ESP for your purchase, we'll make any necessary repairs to your jewelry to keep it beautiful and always ready to wear. The ESP only covers normal wear and use of the merchandise.

ESP coverage includes--but isn't limited to--the following services, subjecty to the other terms and conditions:

  • Ring sizing
  • Prong retipping
  • Prong replacement
  • Head replacement
  • Diamond or color stone tightening
  • Earring repair
  • Chain soldering
  • Clasp replacement
  • Rhodium plating white gold

Parts may be replaced with parts of like quality, including non-original manufacturer's parts.

What's Not Covered

The ESP isn't a replacement plan. Watches repairs and the replacement of diamonds or gemstones are not covered under the ESP.

Nothing in the ESP obligates Jared to repair or replace materials resulting from excessive or abusive treatment of the merchandise other than normal wear and tear. The ESP also does not cover:

  • The loss or theft or damage resulting from loss, theft, misuse, abuse or Act of God.
  • If you purchase the ESP after your merchandise purchase, it doesn't cover existing conditions that occur in the time between buying your merchandise and the effective date of the ESP.
  • The ESP doesn't replace any other warranties/guarantees applicable to the merchandise - it's a supplement.
  • You must perform all maintenance on the merchandise required by any applicable underlying warranties/guarantees to maintain the merchandise in usable and wearable condition, as detailed in those warranties/guarantees.
  • Damage resulting from failure to comply with recommended services and/or maintenance under such warranties/guarantees is not covered by the ESP.

See More Details

This document establishes your consent to communicate with us electronically. Please read this document carefully and retain a copy for your records. The words we, us, and our mean Sterling Jewelers Inc. d/b/a Jared and Signet Service Plans Inc. The word you means the individual purchasing the OPTIONAL EXTENDED SERVICE PLAN and/or OPTIONAL JEWELRY REPLACEMENT PLAN. The word Disclosures means the communications set forth in the Scope of Consent paragraph below. 

Consent to Receipt of Electronic Disclosures
By indicating your agreement, you indicate that you are able to receive our Disclosures electronically and that you consent to receiving them electronically. Such Disclosures shall be considered to be in writing and in a form you can keep for the purposes of state and federal law. Furthermore, any method that you use to indicate your assent during the purchase process shall be consider an electronic signature.

Scope of Consent
Your consent applies to the receipt of all legal and/or regulatory disclosures associated with purchasing the OPTIONAL EXTENDED SERVICE PLAN and/or OPTIONAL JEWELRY REPLACEMENT PLAN with us, along with the Terms and Conditions of our Extended Service Plan and Jewelry Replacement Plan.

Hardware and Software Requirements
To access, view, and retain Disclosures that we provide you, you must have:

  • A connection to the Internet.
  • A current version of an Internet browser which supports HTML and SSL encryption.
  • Your browser settings must have cookies and java script enabled.
  • A means to print or store notices and information through your browser software.
  • The hardware and software necessary to operate the items above.

Paper Copies
Upon request, we will provide you with paper copies of the Disclosures. You may make such a request by calling us at 1-800-527-8229. There is no charge for paper copies.

Withdrawing Consent
You may withdraw your consent by discontinuing the online purchase process at any time before you checkout. However, if your consent is withdrawn, you cannot purchase the OPTIONAL plan online. You may also purchase in person at any Jared store.

Updating Your Contact Information  
If any contact information you provide us changes, please call us at 1-800-527-8229 so that we may update our records. 

Federal Law
Your consent is being provided in connection with a transaction affecting interstate commerce and is subject to the federal Electronic Signatures in Global and National Commerce Act. The Act shall apply to the fullest extent possible in order to validate our ability to conduct business with you electronically.