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YOUR BIG MOMENT. OUR EXPERTISE.
LET A CERTIFIED JEWELRY EXPERT MAKE SHOPPING EASY. ALWAYS FREE, FRIENDLY, AND FUN. LET'S GO!
HELP WHERE YOU NEED IT
One-on-one help whenever it works for you. We have many ways to meet with a pro. You can:
100%
of our Jewelry Experts are
GSI certified
92%
average satisfaction score from
customers who consulted an expert
100,000s
of guests trust us with their
jewelry needs every year
READY TO CONNECT WITH A JEWELRY EXPERT?
START A CHAT
Immediate help shopping, designing, and finding the perfect jewelry.
BOOK AN APPOINTMENT
Choose a time to meet with an expert at your store or virtually.
CALL US
An expert can help you narrow down options and find the perfect jewelry.
Send us a message on WhatsApp and get connected to a Jewelry Expert
Chat Hours:
Monday to Friday: 8 AM — 1 AM ET
Saturday: 10 AM — 10 PM ET
Sunday: 12 PM — 9 PM ET
Call Hours:
Monday to Friday: 9 AM — 10 PM ET
Saturday: 12 PM — 10 PM ET
Sunday: 12 PM — 9 PM ET
*Times subject to change due to Holiday hours