Rado Warranty

Rado

Rado customers enjoy a five-year warranty, which is valid worldwide for all watches sold. All watch purchases dating back to May 1, 2023, will automatically be considered under the 5-year warranty coverage. During the five-year warranty period, you are entitled to have any pre-existing defect repaired free-of-charge.

LIMITED 5-YEAR WARRANTY (USA)

Your Rado® watch is warranted by Rado Watch Co. Ltd. * for a period of five (5) years from the date of purchase under the terms and conditions of this warranty. The international Rado warranty covers material and manufacturing defects existing at the time of delivery of the purchased Rado watch ("defects"). The warranty only comes into force if the warranty certificate is dated, fully and correctly completed and stamped by an official Rado dealer ("valid warranty certificate").

During the warranty period and by presenting the valid warranty certificate, you will have the right to have any defect repaired free of charge. In the event that repairs will not restore the normal conditions of use of your Rado watch, Rado Watch Co. Ltd. guarantees its replacement by a Rado watch of identical or similar characteristics. The warranty for the replacement watch ends five (5) years after the date of purchase of the replaced watch. This manufacturer's warranty does not cover:

- the life of the battery;

- normal wear and tear and aging

(e.g. alteration of the color and/or material or non-metallic straps and chains, such as leather, textile, rubber);

- any damage on any part of the watch resulting from abnormal/abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken crystal, etc.), incorrect use of the watch and nonobservance of the directions for use provided by Rado Watch Co. Ltd.;

- the handling of the watch by nonauthorized persons (e.g. for battery replacement, services or repairs) or the alteration of the watch from its original condition beyond Rado Watch Co. Ltd.'s control.
 

All applicable implied warranties, including the implied warranty of merchantability and of fitness for a particular purpose given to you by law are hereby limited in Duration to the duration of this warranty. Under no circumstances will Rado Watch Co. Ltd. be liable for any indirect or consequential damages of any kind. Some states do not allow limitations on how long implied warranties last, or exclusions or limitations of incidental or consequential damages, so exclusions or limitations mentioned may not apply to you. This warranty gives you specific legal rights and you may also have other rights that may vary from state to state. Rado Watch Co. Ltd.'s obligation is strictly limited to repair or replacement as expressly stated inthis limited warranty. Your official Rado dealer carries sole responsibility for any other guarantees. The Rado Watch Co. Ltd.'s customer service ensure the perfect working order of your Rado watch. If your watch needs maintenance, rely on an official Rado dealer or an authorized Rado Service Center as set forth in the enclosed list: they can guarantee service according to Rado Watch Co. Ltd.'s standards.
 

* Rado Watch Co. Ltd.

CH-2543 Lengnau, Switzerland

© 2007 Rado Watch Co. Ltd.

All rights reserved.

Rado® is a registered trademark


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