Jewelry Replacement Plan
If the merchandise fails during normal use because of a defect in material or workmanship or obtains accidental damage from handling, we'll replace it. It also covers rings made from a material that cannot be resized. So if your finger changes size, we'll replace it with a ring that fits.
The replacement merchandise we provide you under this Plan will be new merchandise, with equal or similar features and functionality. It may not necessarily be the same brand as the item it's replacing.
What's Not Covered
This isn't a repair plan. Watches and jewelry that ordinarily may be repaired aren't covered. Nothing herein shall obligate us to replace merchandise other than as a result of normal wear and tear. This Plan does not cover excessive or abusive treatment of the merchandise. Insignificant cosmetic damage is not covered. This Plan does not cover loss or theft of the merchandise or damage resulting from loss, theft, misuse, abuse, or act of God. Defects resulting from tampering with or modifying the merchandise are not covered.
If you purchase the Plan after you purchase merchandise, the Plan does not cover pre-existing conditions in the merchandise that occurred after you purchased the merchandise and prior to the effective date of the Plan.
The Plan does not replace, but supplements, any other warranties/guarantees, applicable to the merchandise. You must perform all maintenance required to keep the merchandise in usable and wearable condition, as provided in said warranties/guarantees. Damage resulting from failure to comply with recommended services and/or maintenance under such warranties/guarantees is not covered by this Plan.
There's No Deductible
To read the full terms and conditions of this plan, see our Jewelry Replacement Plan brochure.