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TAG Heuer Warranty

TAG Heuer

International limited sales warranty on TAG Heuer Watches

Your TAG Heuer has been made in the authentic tradition of Swiss watchmaking. It has been individually tested to check its water-resistance and ensure that it is in perfect working order. Nevertheless, your watch is covered by an international warranty against any defect in manufacturing, valid for two years from date of purchase.

An international warranty card should be located in the warranty booklet accompanying your watch, duly completed by the authorized TAG Heuer dealer, indicating the date and location of purchase. Issued by TAG Heuer SA, this warranty is accepted by all TAG Heuer Official Service Centers in over 100 countries around the world, provided that:

  • the International warranty card has been signed and dated at the time of the purchase by an authorized TAG Heuer dealer;
  • the card is provided with the watch when it is sent for repair;
  • the serial number engraved on the case is clearly legible, and no part of the underside of the original case or the original number is missing or has been modified, falsified, altered, replaced, erased, defaced or made illegible.

Failure to respect these above conditions renders all rights resulting from the TAG Heuer International warranty null and void.

Only TAG Heuer SA or its Official Service Centers will decide at its sole discretion to repair any TAG Heuer timepiece under this International warranty. A number of recommendations are given for the use and maintenance of your TAG Heuer watch in the Instructions & Guarantee booklet supplied upon purchase; please read them carefully as the warranty will become invalid in the event of incorrect use or treatment. In particular, ensure that the crown is fully screwed down after adjusting for day, date or time to ensure water-resistance.

Damage, resulting from service provided anywhere other than at a TAG Heuer Official Service Center, is not covered and shall void the warranty. The limited warranty does not cover cases, bracelets, crystals or batteries, or any damage to the case or movement caused by moisture that might have entered the watch as a result of improper handling, nor does it apply, on a more general basis, if there is evidence of misuse or abuse.

This warranty replaces any warranties implied by some countries' local law, including, the implied warranty of merchantability, which are disclaimed. Some countries' local law may not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights under local laws which vary from country to country.

Should you need to return your TAG Heuer, we recommend that you wrap it carefully so as to avoid any damage and send it by registered mail to the nearest official TAG Heuer Service Center, or take it to your local authorized dealer.

You will find a list of Official TAG Heuer Service Centers in the Instructions & Guarantee booklet received with your timepiece. This warranty does not affect your consumer rights.

Please make sure your booklet contains an International warranty card ? otherwise you will not be covered by the warranty services outlined above.