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Carly Test Page | Jared

Self-Service Tools

Here are some quick links you can use to self-serve and find answers fast.
  • Track Your Order
    Check the location and estimated arrival time of your order.
  • Cancel Your Order
    Changed your mind? Cancel an order within one hour of placing it.
  • Missing Package
    Submit a quick online claim ticket so we can start investigating.
  • Protection Plans
    Protect your jewelry for life with a one-time payment.
  • Jared Credit Card
    Pay your statement online and manage your account with ease.
  • Join/Sign In to Vault Rewards
    Unlock immediate access to exclusive benefits, rewards, and more.

FAQ

Select from our list of most frequently asked questions, sorted by category below, or explore them all to learn more about all the great services we offer!

We offer one-on-one help both virtually and in-store.

To get started, you can Book a virtual or in-store appointment.

Our trained and certified diamontologists are industry-recognized pros. They will help you with solid advice and tips you can trust when you're:

  • Buying gifts
  • Engagement ring shopping
  • Pairing with existing jewelry
  • Designing a custom piece
  • Looking for expert style advice
  • Selecting a new timepiece

Find the perfect gift or inspiration on gift ideas.

To sign up for text-messages.

Need additional help and want to speak with a Jewelry Expert? To get started, you can Book a virtual or in-store appointment.

Jared’s e-gift cards can be found online.

Gift cards are available in any value from $25 to $2000. The Jared gift card never expires and can be redeemed at any Jared on or online.

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